Services

KT Technology Services can provide design, implementation and support services in a variety of information technologies. Core competency is systems connectivity and issues management.

  • Network Infrastructure - Routers, Firewalls, LANs and WANs.
  • Telephone systems, including; legacy, voice-over-IP (VoIP), voicemail, auto-attendant and interactive voice response.
  • Computer Systems - Servers (Windows, Linux), PCs
  • IT Service Management: Change Management, Configuration Management, Problem Management.
  • Technical Documentation and Knowledge Management
  • Tools and Automation

Most (all) computing and IT environments are highly complex systems that require a myriad of skills to effectively and efficiently. The first task in most projects is to document the existing environment, open a managed issues list, and set objectives.